Si vous souhaitez échanger avec un membre de notre équipe support, veuillez entrer votre nom, email et numéro de téléphone dans les champs ci-dessous, puis cliquer sur « Oui ». Sinon, cliquez sur « Non » pour revenir au formulaire de réclamation complet.
En tant que société d’investissement régulée à l’échelle mondiale, nous prenons toutes les réclamations très au sérieux. Conformément à la réglementation, nous avons mis en place une procédure de traitement des réclamations, dont ce formulaire constitue une étape obligatoire.
Dès réception de ce formulaire dûment complété, une enquête approfondie de votre demande sera menée en priorité. Une réponse préliminaire vous sera fournie dans un délai de 21 jours à compter de la date de soumission officielle de votre réclamation.
Pour toute question, notre service client est à votre disposition à l’adresse suivante: [email protected]
Plongez au cœur d’une expérience de trading enrichissante en ouvrant dès aujourd’hui un compte en ligne chez Fino Glob.
Notre équipe est à votre écoute pour répondre à toutes vos demandes et vous guider à chaque étape de votre parcours de trading.
Contracts for Difference (‘CFDs’) are complex financial products that are traded on margin. Trading CFDs carries a high degree of risk. It is possible to lose all your capital. Therefore you should not invest money that you cannot afford to lose. There are also risks associated with utilizing an Internet-based trade execution software application including, but not limited to, the failure of hardware and software.
Margined Forex and CFD trading are leveraged products and may not be suitable for everyone, and you should ensure that you understand the risks involved and take care to manage your exposure. Please think carefully about whether such trading suits you, taking into consideration all the relevant circumstances as well as your personal resources. We do not recommend clients posting their entire account balance to meet margin requirements. Clients can minimize their level of exposure by requesting a change in leverage limit. For more information please refer to Fino Glob Risk Disclosure.
When acquiring our CFD or derivative products you have no entitlement, right, or obligation to the underlying financial asset. Fino Glob is not a financial adviser and all services are provided on an execution-only basis. Important legal documents in relation to our products and services are available on our website. You should read and understand these documents before applying for any Fino Glob products or services and obtain independent professional advice as necessary.
Any analysis, opinion, commentary, or research-based material on our website is for information and educational purposes only and is not, in any circumstances, intended to be an offer, recommendation, or solicitation to buy or sell. Any indication of past performance or simulated past performance included in advertisements published by Fino Glob is not a reliable indicator of future results. The customer carries the sole responsibility for all the businesses or investments that are carried out at Fino Glob. You should always seek independent advice as to your suitability to speculate in any related markets and your ability to assume the associated risks if you are at all unsure.
The information on this site is not directed at residents of Afghanistan, Belarus, Belgium, Belize, China, Côte d’Ivoire, Cuba, Democratic Republic of the Congo, Dominican Republic, United States, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Laos, Latvia, Lebanon, Libya, Lithuania, Mauritius, Moldova, Myanmar (Burma), Nigeria, North Korea, Pakistan, Palestine, Papua New Guinea, Republic of Macedonia (FYROM), Republic of the Congo, Russia, Rwanda, Serbia, Slovenia, Somalia, Syria, The Bahamas, Tunisia, Venezuela, Yemen, Zimbabwe and is not intended for use by any person in any jurisdiction where such use would be contrary to local law or regulation. Telephone calls and online chat conversations may be recorded and monitored. Tax treatment depends on the individual circumstances for each client. Tax law can change or may differ in each jurisdiction.
Regulated by
Fino Glob is the trading name of Fino Global Ltd., with registration number C169719, licensed as a Full Service Dealer, excluding underwriting under license number GB19025095, Suite 803, 8th floor, Hennessy Tower, Port Louis, Pope Hennessy Street, Mauritius.
Pay agent:
Fino Global PA Ltd, registered number HE 470020, Louki Akrita 1, 3030 Limassol Cyprus.